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Self-Service Password Recovery

Link

If you ever forget your password you can recover it yourself. For more info, visit the Reset My Password article.

Before a reset can be done, we need to verify a non-work email and/or mobile phone number with you.

 

Self-Service Setup

  • Sign in to MiiiA first with your username/password
  • Open this link in the same browser as MiiiA:
    http://go.microsoft.com/fwlink/p/?LinkId=524980

Info

These details are only collected for the password recovery process and are not communicated to anyone else

 

Add A Mobile Number

  • To add in a Mobile phone number click Set it up now
  • Enter Australia (+61) and your Mobile phone number
  • Click text me or call me to receive a verification code

  • Retrieve you verification code from the SMS or Call

 

  • Enter the verification code
  • Click Verify

 

 

Add An Email Address

  • To add in a non-work Email address click Set it up now
  • Enter an alternate Email address
  • Click email me to receive a verification code

 

  •  Retrieve your verification code from the Email

 

  • Enter the verification code
  • Click Verify

 

Verify The Details

If you're happy with the details provided...

  • Click Finish, you're all done!

 

 

 

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  • Reset My Password

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